“Multiple studies document that quality of care is compromised when LEP patients need but do not get interpreters. LEP patients’ quality of care is inferior, and more interpreter errors occur with untrained ad hoc interpreters. Inadequate interpreter services can have serious consequences for patients with mental disorders.” The Impact of Medical Interpreter Services on the Quality of Health Care: A Systematic Review, Glenn Flores, Medical College of Wisconsin, doi: 10.1177/1077558705275416 Med Care Res Rev June 2005 vol. 62 no. 3 255-299. http://mcr.sagepub.com/content/62/3/255.short?rss=1&ssource=mfc, accessed January 30, 2015.